Introduction
This troubleshooting guide addresses the issue of a jam fault occurring immediately when a carton enters the sealer in the A-Series. If you encounter this problem, follow the steps below to identify and resolve the issue effectively.
Possible Cause and Corrective Action
Possible Cause | Corrective Action |
Machine jams instantly when carton enters due to values on DAS Dashboard resetting | Connect to Access Point on DAS to fix the values to their correct settings. |
Detailed Steps to Corrective Action:
- Activate the DAS’s Access Point and Local Web Server:
- a. Press "Enter" on the Home Screen page of the HMI to bring up the Main Menu.
- b. Select "Settings."
- c. Enter on "WiFi."
- d. Enter on "Access Point."
- e. Press "Enter" to activate.
- Connect to the Access Point:
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- Once the access point has been activated, the screen will display the DAS’s access point SSID.
- Connect to the access point via your computer or mobile device from your WiFi settings.
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- If the access point requires a password, use: Bestpack@1425.
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- Navigate to the Local Dashboard:
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- Once connected, open your web browser and enter the DAS’s IP address as the URL.
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- In the example above, the DAS’s IP address is 192.168.4.1.
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- Once connected, open your web browser and enter the DAS’s IP address as the URL.
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- Verify Values on the Dashboard:
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- Once on the Dashboard page, refer to the provided chart to ensure all values are correct on your DAS.
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Additional Tips:
- Regularly check and update DAS values to prevent recurrence of jam fault issues.
- If issues persist, contact our support team for further assistance.
Reference Article:
By following these troubleshooting steps, you can effectively address and resolve the issue of a jam fault occurring right away when a carton enters the sealer in the A-Series.
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